Refund and cancellation policy
FreeBlogWriter is a product of Octopi Digital LLC (Albuquerque, NM 87110, USA). Payments are processed by Stripe, and your card statement shows “Octopi Digital”.
Free plan
Every account starts on the Free plan, which includes 4 blog posts at no cost and needs no card. Please use it to try FreeBlogWriter before you buy a paid plan.
Paid plans
- Paid plans are billed monthly in advance and renew automatically each month on the same date, at the price shown when you subscribed, until you cancel.
- We email you before each renewal.
Cancelling
- You can cancel any time from Billing in your account, or from Stripe’s billing page linked there. There is no cancellation fee.
- When you cancel, your plan stays active until the end of the month you have paid for, and your account then moves to the Free plan. Your posts and sites are kept.
Refunds
Each post is written for you with paid AI services as soon as you request it, so:
- Payments for a month that has started are not refunded, including partly used months.
- We always refund a charge made in error, or a duplicate charge; and a renewal you tell us about within 7 days of the charge, as long as no posts were written during that renewed month.
- Refunds go back to the original card, usually within 5 to 10 business days.
Changing plans
- Upgrade: takes effect at once. You pay the new price less the unused part of your current plan, and a new monthly period starts that day.
- Downgrade: takes effect at the end of the current paid month. No refund is given for the difference.
Failed payments
If a renewal payment fails, we will try your card again over about two weeks and email you. Your plan stays active meanwhile. If payment still cannot be taken, your account moves to the Free plan.
Contact
For a refund or a billing question, contact us from Support in your account, write to us at support@aiblogwrite.com, or call +1 (832) 925-4256.